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The Conflict Dynamics Profile (CDP)® is a powerful assessment instrument internal and external coaches and consultants use to help managers and employees deal with conflict behaviors in the workplace. The CDP is the result of extensive studies on the management of conflict in organizations and is the premier instrument used to measure conflict triggers and behavioral responses to workplace conflict. Susan Gunn is a CDP Master Trainer for the Center for Conflict Dynamics, developers of the tool. She trains and certifies individuals upon request and offers periodic in-person CDP Certification sessions for those who meet requirements set by the tool's developers.

About the tool: The Conflict Dynamics Profile is an assessment instrument dealing with conflict behaviors in the workplace and provides a effective way to improve self-awareness of what triggers conflict in individuals as well as how they respond to conflict. Two version of the instrument — the CDP-Individual (CDP-I) and the CDP 360 — provide practical solutions for promoting more effective conflict resolution. The CDP is used in leadership development, executive coaching, team development, and conflict management programs. The instrument has been validated and the results published in the Journal of Educational and Psychological Measurement (August 2004).

About CDP Certification: Although the Conflict Dynamics Profile Feedback Report is user-friendly, the feedback can be very powerful for some individuals. Since the role of the facilitator is important to the value of the feedback, the Center for Conflict Dynamics requires that the instrument be administered only by certified professionals. Susan Gunn of Working Dynamics was chosen to be a CDP Master Trainer to certify internal and external coaches and consultants in the tool. In addition to training others to use the tool since 2004, she used the tool with hundreds of leaders and teams through her practice since 2002. Certification can be obtained through individual preparation followed by telephone or in-person sessions.

To become certified in the CDP, contact Susan Gunn at 804-353-9527 or email


Learn more:

Conflict Dynamics Profile Instrument

What We Do: Coaching for Leaders | Conflict Dynamics Assessment | Good Conflict, Great Workplaces! | Team Coaching
| Conflict Dynamics Profile® Certification

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