Good Conflict, Great Workplaces! (GCGW) is a development program created by Working Dynamics for leaders and teams to transform conflict in their workplaces. Developed initially to meet the challenges of the fast-paced and quality- and safety-driven health care environment, the program achieves the same results in any organization with high standards in quality and performance.
Great workplaces are inherently filled with leaders and employees who are aware of the good results possible from conflict and know how to make them happen. They are conflict competent. They understand the dynamics of conflict, are self-aware, and are able to self-correct and respond constructively in conflict situations when they occur. Conflict competent workplaces become freer, more open to new ideas, more supportive, more invigorating.
Good Conflict, Great Workplaces! is delivered in a two-day class format with learning groups and leader coaching available to reinforce change.
Key components of the GCGW program include:
- Understanding of conflict dynamics in the workplace,
- Increased self-awareness of hot buttons and emotional responses to conflict,
- Communication strategies for conflict management and collaboration, and
- Action planning for increased effectiveness and ability to engage in conflict for successful outcomes.
Participants learn through:
- Self-awareness resulting from Conflict Dynamics Profile (CDP-I)® self-assessment and feedback
- Real world activities and learning tools
- An interactive, engaging learning environment
- Take-away resources (35-page class binder, 40-page CDP-I® Development Guide, and printed feedback resources)
- Supporting class goals and the 40-page CDP-I Development Guide
- Commitment to change reinforced through action planning
Post-class support and development:
- Follow-on coaching for leaders
- Scheduled follow-up/mini sessions for employees
- Learning communities for on-going support for leaders
You can increase creativity, initiative, and effective problem solving in your organization through constructive conflict.
To discuss Good Conflict, Great Workplaces!, contact Susan Gunn at 804-353-9527 or email firstname.lastname@example.org.